Terms of service

Last Updated: 26/02/2025

1. Overview

This website is operated by PackageMate. Throughout the site, the terms “we,” “us,” and “our” refer to PackageMate. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors. If you do not agree to these Terms, you may not access the website or use any services.

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction or have obtained consent to use this site.

You must not use our products for illegal purposes or violate any laws, including copyright laws. A breach of any terms will result in immediate termination of your Services.

3. General Conditions

We reserve the right to refuse service to anyone at any time.

Your content (excluding credit card information) may be transferred unencrypted over networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without express written permission.

4. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Reliance on material on this site is at your own risk.

5. Modifications to the Service and Prices

Prices for products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice.

6. Products or Services

Certain products or services may only be available online. These products may be subject to return or exchange as per our Return Policy.

We reserve the right to limit the sales of our products or services. All descriptions of products or pricing are subject to change at any time without notice.

7. Accuracy of Billing and Account Information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order. In the event of a change or cancellation, we may attempt to notify you via provided contact details.

You agree to provide current, complete, and accurate purchase and account information for all purchases.

8. Optional Tools

We may provide access to third-party tools without monitoring or control. Use of such tools is at your own risk.

9. Third-Party Links

Third-party links on this site may direct you to unaffiliated websites. We are not responsible for examining or evaluating their content or accuracy.

10. User Comments, Feedback, and Other Submissions

We reserve the right to use, edit, copy, and distribute any comments submitted to us. You may not use a false email address or mislead us or third parties regarding the origin of any comments.

11. Personal Information

Your submission of personal information is governed by our Privacy Policy.

12. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site that contains errors, inaccuracies, or omissions. We reserve the right to correct any errors and to update information at any time.

13. Prohibited Uses

You are prohibited from using the site for unlawful purposes, violating laws, infringing intellectual property rights, or submitting misleading information, among other violations.

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of the Service is at your sole risk. The Service is provided "as is" and "as available."

In no case shall PackageMate or its affiliates be liable for any injury, loss, claim, or damages, including lost profits or data loss, arising from your use of the Service.

15. Indemnification

You agree to indemnify and hold harmless PackageMate and its affiliates from any claims or demands due to your breach of these Terms or violation of any law or rights of a third party.

16. Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable, the remaining provisions shall remain valid.

17. Termination

These Terms of Service are effective unless terminated by either party. If you fail to comply with any provision, we may terminate your access to the Service without notice.

18. Entire Agreement

These Terms, along with any policies or operating rules posted by us, constitute the entire agreement between you and us regarding your use of the Service.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia.

20. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website constitutes acceptance of these changes.

21. Contact Information

Questions about the Terms of Service should be sent to us via this form.